Operating Principles

		"B-2-B" relationships
		Value chain delayered and organized into discrete business units
		Business units focused on precisely defined customer segments
		EDPRO contracts with customers directly - long-term view
		Associate dealers purchase their rights to participate in the EDPRO model and serve customers
		Local owners serving local customers
		Unbundled prices, product pricing directly linked to wholesale prices
		Dealers indemnify EDPRO for delinquent accounts and assets
		Minimal fixed costs - zero fat - keep costs out
		Rewards for all 100% results-based
		Our strength is "the sum of our parts"

EDPRO’s success to date is due primarily to our business model which delivers competitive propane pricing, unbeatable service and uncompromising attention to safety and environmental responsibility.