What You Should Know
Our Expectations of Customers
Here's what we will expect of you:
- Execution of a written Customer Agreement which defines the terms of our purchase and supply relationship. Cooperation in the selection of size and number of storage containers which will enable us to optimize delivery efficiencies and thus provide you long-term best value.
- Payment of all invoices rendered promptly, within 15 days of invoice date.
- Provision of 30 days notice in writing of intent to terminate our purchase-supply relationship.
- Acceptance of EDPRO's exclusive supplier status while the Customer Agreement is in place.
We work hand-in-hand with our Associate Dealers Account Reps and delivery personnel to ensure that you get the best service possible.
Jana Woodard, Customer Service Team Leader
“A customer explained that he could literally set his watch by our truck entering their yard. It is this precise execution that keeps our customers happy and encourages them to spread the EDPRO name.”
Brent Carpenter
Technical Support
EDPRO takes pride in maintaining high standards for service and Customer Satisfaction.
Julie Lukings
Customer Service